THE GLASS AIN’T HALF EMPTY, IT’S JUST TOO BIG (managing change)
This is a humorous approach to a very serious subject and emphasizes that creativity is the key component in managing change. Learn change theory and creative exercises in this upbeat, fast paced program that will leave you laughing and leave you with change management skills.
MOMMA TOLD ME THERE’D BE DAYS LIKE THIS (stress management)
Stressed out? Lethargic? Burned out? This program will help you solve those ills by learning five behaviors that will help balance your life and by learning techniques to deal with your biggest stressor…PEOPLE! This keynote is high on content AND hilarity.
CAN I HAVE A SIDE ORDER OF SERVICE WITH THAT? (customer service)
This light and lively program will help you see the customer’s perspective and examines issues like credibility, reliability, and responsiveness. You’ll understand the myths of customer service and see how to move your customers beyond satisfaction to advocacy.
MIRTHMAKING (humor in the workplace)
Adding humor (actually mirth) to your work and life can have profound economic benefits as well as just making it more fun. Learn the value of a good sense of humor and how to improve yours in this outrageously funny, yet very practical program.
FUNNY STUFF (comedy show)
This is clean stand-up comedy that’s perfect for after dinner entertainment or as a change of pace. Sit back and hold your sides as we take a zany, offbeat look at everyday life. A non-stop, rollicking ride of humor you’ll be quoting for a very long time.
MASTER OF CEREMONIES…IMPOSTER
Mark can provide comedic professionalism as the emcee for your program OR he can pose as an official in some capacity. He has impersonated a Professor, IRS Examiner, Jeweler, Legislator, Salesperson, and Runway Model as he fumbled and bumbled through company doublespeak. After the spoof is revealed, he transitions into one of the above programs.