This light and lively program will help you see the customer’s perspective and examines issues like credibility, reliability, and responsiveness. You’ll understand the myths of customer service and see how to move your customers beyond satisfaction to advocacy.
This light and lively program will help you see the customer’s perspective and examines issues like credibility, reliability, and responsiveness. You’ll understand the myths of customer service and see how to move your customers beyond satisfaction to advocacy.
Learn tips and techniques for crafting “everyday stuff” into humor bits that can be used in presentations. Knowing the “science of comedy” in addition to the “art of comedy” will help you find and deliver humor like a pro.
This is clean stand-up comedy that’s perfect for after dinner entertainment or as a change of pace. Sit back and hold your sides as we take a zany, offbeat look at everyday life. A non-stop, rollicking ride of humor you’ll be quoting for a very long time.
This is clean stand-up comedy that’s perfect for after dinner entertainment or as a change of pace. Sit back and hold your sides as we take a zany, offbeat look at everyday life. A non-stop, rollicking ride of humor you’ll be quoting for a very long time.
Written with fifteen other leading humorists, this book explores the power of humor as a stress management tool, as a relationship enhancer, as a creativity builder, and as a positive force on your physiological state. An enlightening and easy read.
This book contains steps for better mental health that can help make your personal and professional life more successful and satisfying. Behavioral changes, trigger tips, a to-do list, and more are contained in this simple guide that can help you reset your baseline for happiness. This is not a book that will confuse you with technical jargon, instead it’s a laymen and common sense approach to creating a better state of mind.
This is not a collection of old jokes. You’re not gonna find any stock lines in here. So forget about looking for “I just flew in from Chicago, and boy are my arms tired”.
Although, “I just rolled in from Detroit and my sides hurt”, is a possibility. Just kidding.
The jokes in here are ORIGINAL jokes written by Mark Mayfield and George Campbell. Also, these are not long “shaggy dog” stories with a modest payoff at the end. They’re short quick-hitters. They’re mostly one-liners that will be easy to work into a conversation or a program.
1001 Hysterical jokes that will make anyone laugh. Except our Mother-in-laws. We haven’t found anything that works on them.
This is another joke book. Just like the other one. But this one is funnier because we are ever evolving. We are, as they say, like fine wine. We’re older and more expensive.
We didn’t categorize these either for the same two reasons: jokes can be placedinto nearly any category to make any point, and we’re still lazy. We’d put a higher emphasis on the latter.
Adding humor (actually mirth) to your work and life can have profound economic benefits as well as just making it more fun. Learn the value of a good sense of humor and how to improve yours in this outrageously funny, yet very practical program.
Adding humor (actually mirth) to your work and life can have profound economic benefits as well as just making it more fun. Learn the value of a good sense of humor and how to improve yours in this outrageously funny, yet very practical program.
Everything you need to know about life you already learned from your momma. For example, she wasn’t teaching you things like wearing clean underwear or keeping your elbows off the table, she was teaching you how to be prepared and to practice civility. Philosophy packed yet fun filled, Mark has a unique way of combining real life messages with off-the-wall comedy writing to make you think and make you laugh.
Stressed out? Lethargic? Burned out? This program will help you solve those ills by learning behaviors that will help balance your life and by learning techniques to deal with your biggest stressor…PEOPLE! This keynote is high on content AND hilarity.
Stressed out? Lethargic? Burned out? This program will help you solve those ills by learning behaviors that will help balance your life and by learning techniques to deal with your biggest stressor…PEOPLE! This keynote is high on content AND hilarity.
This is a humorous approach to a very serious subject and emphasizes that creativity is the key component in managing change. Learn change theory and creative exercises in this upbeat, fast paced program that will leave you laughing and leave you with change management skills.
This is not another book on change telling you it’s hard. We all know that. It’s an entertaining and captivating read that will help you accept, embrace, and manage change. Mark outlines specific behavioral activities to accomplish those THREE phases of change by discussing the THREE responses to change. This book is practical, funny, and helpful. Take change by the hand or it will get you by the throat.